FAQ
Answers to the most common questions about partner pricing, kit configuration, documentation, and the inquiry-based wholesale process.
How is this site different from the main website?
This VIP site is built for partner wholesale inquiry. The product layout stays visually aligned with the brand, but the buying flow is changed from direct retail checkout to sales-led account support.
Are the prices shown retail prices?
No. The prices on the Product page are presented as VIP kit pricing for 10-vial kit configurations based on the current partner price sheet.
Where do I find product documentation?
You can review documentation in two places: the dedicated COA Library and the COA area inside each Product card. When a public COA is not available on the current site assets, the card will show COA Available Upon Request.
How do I place an order?
This site does not use online checkout. Use the Contact VIP Sales buttons to start a partner inquiry for pricing confirmation, stock discussion, and documentation requests.
Can I request the latest batch COA?
Yes. If a card does not show a direct COA file, you can request the latest available batch documentation through VIP sales before moving forward.